About us

For over 35 years, Keyturn Training has been helping organisations unlock their potential through powerful, people-focused management and leadership development.

About us

For over 35 years, Keyturn Training has been helping organisations unlock their potential through powerful, people-focused leadership and management development.

Who we are

Keyturn was founded in 1990 by Phil and David Maggs with a clear mission: to deliver training that’s practical, personal, and transformational. Over the years we've grown into a trusted partner for clients across a wide range of sectors.

Today, our leadership team—Cheryl Shepherd, Managing Director, and Brian Trott, Learning & Development Director—brings a wealth of expertise in L&D, HR, psychology, and hands-on management experience. Under their guidance, Keyturn blends proven methodologies with flexible, relevant learning approaches.

Brian Trott and Cheryl Shepherd sitting on couch. Leaders of Keyturn Training and management and leadership trainers
“I’ve been part of the Keyturn team for 30 years now. Keyturn’s admin team pays attention to the organisational detail, so everything runs smoothly. The training team is responsive to the needs of the individual participant – no bog standard off the shelf courses being presented at the audience here! It has been a pleasure to be part of the team for so long.”
— Alex Hewlett, Keyturn Learning Specialist

What makes us different?

Custom Built Programmes - Silhouette of a person with a purple lightbulb above their head, symbolising an idea or inspiration.

Custom-built programmes
Designed around your goals, not off-the-shelf templates

Partnership - Illustration of a handshake in purple and blue tones.

End-to-end partnership
From diagnostics to delivery to ongoing support

Focus on results - A person standing on a mountain peak holding a flag, symbolising achievement or reaching a goal.

Focus on real-world results
Immediate impact on performance and behaviour

Blended Learning - Silhouette of two human heads facing opposite directions with a light bulb containing circuit lines between them, symbolising artificial intelligence or innovation.

Blended learning styles
Workshops, coaching, qualifications, and digital resources

ILM Management and Leadership Qualification - A badge with a purple and blue gradient border, featuring a yellow dot pattern and a checkmark, with the text 'ILM Approved Centre' in the center.

ILM Approved Centre
Nationally recognised qualifications for leaders and managers

Who we have worked with since our journey began

From international brands to specialist teams, we've partnered with clients across many industries like:

  • Construction & Engineering

  • Automotive Manufacturing & Logistics

  • Finance & Insurance

  • Government & Local Councils

  • Pharmaceutical & Technology

  • Food Manufacturing

Why learning and development matters

Leadership development doesn’t just support individuals—it transforms teams and drives long-term organisational success.

76% of employees say training is essential to their work*

86% of HR managers believe L&D boosts retention*

Companies with strong management development see a 147% higher earnings per share*

Why Learning and Development Matters - Line graph showing exponential growth over time with rising trend from 2010 to 2023

Ready to grow together?

At Keyturn, we don’t just deliver training—we create change. Whether you're looking to develop future leaders, support new managers, or build a culture of growth, we’re here to help.

Let’s build a programme that fits your people - get in touch to start your journey

Meet the team

  • Cheryl Shepherd - Professional woman with shoulder-length brown hair, wearing a black blazer and white collared shirt, smiling against a white background.

    Cheryl Shepherd

    MANAGING DIRECTOR

  • Brian Trott - man with short, blonde hair styled upward, wearing a brown striped shirt and a navy blue tie, smiling slightly against a white background.

    Brian Trott

    L&D DIRECTOR

  • Karen Cairney - A woman with brown hair, glasses, and earrings smiling at the camera against a plain white background.

    Karen Cairney

    PROJECT ADMINISTRATOR

  • Julie Cranston - A woman with long brown hair smiling, wearing pearl earrings and a black top with a purple detail.

    Julie Cranton

    PA to MD

  • Liz Gait - A woman with short blonde hair and earrings smiling against a white background.

    Liz Gait

    LEARNING SPECIALIST

  • Matt Hayden - Close-up portrait of a man with fair skin, wearing a white shirt, black tie, and a gray jacket with a dark collar, against a white background.

    Matt Hayden

    LEARNING SPECIALIST

  • Paul Stikowski - Close-up portrait of a smiling man with dark, wavy hair wearing a dark suit and a white shirt.

    Paul Sitkowski

    LEARNING SPECIALIST

  • Alex Hewlett - A man with glasses, light skin, and a goatee smiling at the camera, wearing a white shirt and a tie with red and black stripes.

    Alex Hewlett

    LEARNING SPECIALIST

  • Justine Marriott - A woman with blonde hair, green eyes, and a light complexion, wearing a purple scarf and a black top, looking at the camera against a white background.

    Justine Marriott

    LEARNING SPECIALIST

  • Anthony Garnett - Close-up of a smiling man wearing a black cap, blue jacket, and backpack, outdoors against a white background.

    Anthony Garnett

    LEARNING SPECIALIST

Commitment to Results - Four people having a discussion around a conference table in an office conference room.

  • Results are the hallmark of success in today’s markets, and that’s exactly what you can expect from Keyturn. Our commitment to achieving results is driven by a desire and a determination to get things right for you, each step of the way.

    Defining required results is the single most important criteria in ensuring learning and development is focused on achievement – right from the beginning.

    When you entrust Keyturn to carry out learning and development on your behalf, preparatory steps will form an integral and vital part of the successful completion of your programme. Keyturn’s team will work closely with your in-house management team to help you define and achieve results in the way you want to achieve them.

    We take responsibility to facilitate a thorough process, ensuring alignment of organisational and individual expectations and a learning programme focused on achieving relevant results.

    Delivering Visible Results

    Keyturn’s market-leading, unique learning-application tools and methods, guarantee you visible and measurable results from your investment.

    Working with you, Keyturn design practical learning-application options as an automatic part of your learning and development programme. We then take responsibility to ensure participants demonstrate how they have used what they have learnt in their day-to-day work. It is only on satisfactory demonstration of this that we send a ‘Certificate of Achievement’. The programme is only a success when learning has been integrated into the workplace, contributing to the development of your business. This is our commitment to you!

Community Support - Logo for 'Futures Unlocked' with the tagline 'The key to a fresh start' and a section for 'Rugby Youth for Christ' with a heart-shaped outline and text in white and orange on a city street background.

  • Keyturn are committed to bringing the best out of people and therefore we support local charities in order to help others achieve this. We have been financially supporting the following three local charities for many years who are doing fantastic work in the community:

    Futures Unlocked

    Futures Unlocked is a brilliant, pioneering charity which provides mentoring support to people coming out of prison into Warwickshire. Futures Unlocked has a successful model and a proven track record in helping people turn their lives around and work through unspeakable backstories and challenges. Various projects run including a community interest café, art gallery and shop which provide their clients and other members of the community with qualifications and work placements.

    Find out more about the brilliant projects offered by Futures Unlocked at www.futuresunlocked.org

    Rugby YFC

    Rugby YFC is one of the main youth organisations working to engage young people in Rugby and they passionately believe that every young person is valuable and has worth. The team creates engaging projects, resources and teams that seek to give young people a sense of dignity, to help them make right decisions and to give them hope for the future. Working closely with senior and junior schools in the town, Rugby YFC regularly deliver assemblies, depth days and lessons that are fun and interactive. In addition, they also deliver youth events, drop in clubs and summer programmes.

Keyturn Policies and Guidance - Close-up of a person signing a document with a black pen, wearing a light blue shirt.

  • To make sure that all users of our training services remain safe and supported we have polices, processes and guidance that we follow.  Please see link below to our policies and guidance for learners, employers, training team and staff:

    www.keyturn.co.uk/policies

*Statistic references from:

Training Industry. (n.d.). The Importance of Learning and Development. Retrieved from Training Industry
Harvard Business Review. (n.d.). Management Development Statistics. Retrieved from Harvard Business Review
Forbes. (n.d.). The Impact of Management Development. Retrieved from Forbes