Free Leadership Toolkit for First-Line Managers

Are your first-line managers set up to succeed - or just getting by?
Download the free Leadership Toolkit & Skills Gap Assessment today

Tablet displaying a leadership toolkit titled 'The First-Line Leadership Toolkit' by Keyturn, with subtitle about making costly mistakes and fixing them, featuring a background of office ceiling lights.

70% of the employee experience is shaped by their line manager

Yet most first-line managers are promoted without the training or tools to lead. The result?

  • Missed deadlines

  • Avoided conflict

  • Low morale

  • High turnover

  • HR constantly firefighting

Sound familiar?

Let’s fix that — with a free toolkit designed to uncover and close leadership gaps.

What’s inside the First-Line Leadership Toolkit

This free downloadable guide gives you:

  • The 6 Most Costly Mistakes First-Line Managers Make

    And clear, practical ways to overcome them

  • A Skills Gap Assessment Tool
    Use it to pinpoint leadership strengths and development needs across your team

  • Leadership Checklist + Reflective Questions
    Help your managers (and you) see what’s working… and what’s not

  • Proven Tools & Frameworks
    Including the Thomas-Kilmann Conflict Model, Insights Discovery, and more

  • Steps to Build a Stronger, More Capable Leadership Team
    Based on 35+ years working with frontline managers in your sector

Request Your Copy

Just fill in the short form below and we’ll send the guide directly to your inbox. It’s free, and there’s no obligation, we simply want to share something we know makes a difference.

Complete this form to receive your free guide:

* indicates required
Three coworkers happily talking in an office with plants and natural light, one man holding a clipboard, one woman holding a notebook, and another woman in glasses engaged in conversation.

With the Skills Gap Assessment, you’ll uncover:

  • Which leadership behaviours are missing

  • Where your people feel stuck or overwhelmed

  • Whether your managers are truly leading — or just managing tasks

  • If your leadership style is fuelling trust and performance — or blocking it

Use it in HR, L&D, or team reviews to shape smarter development plans.

Get Clear on What’s Holding Your Team Leaders Back

Designed for Operational Environments

Perfect for HR professionals and senior leaders in:

  • Manufacturing

  • Logistics

  • Construction

  • Engineering

  • Food and Automotive sectors

This isn’t corporate fluff - it’s practical, real-world leadership insight.

A woman standing indoors near large windows, holding a laptop and smiling, with office furniture and plants in the background.

Why this toolkit matters

Poor line management leads to:

  • 3.5x higher reports of poor mental health

  • 3x more stress complaints

  • Lower job satisfaction

  • Disengagement and underperformance
    (Source: CIPD Good Work Index 2023)

The fix starts with visibility — and this toolkit gives you that.

Download the free Toolkit & Assessment now. Get immediate access to:

  • The 6 Mistakes Guide

  • Interactive Skills Gap Tool

  • Leadership Behaviour Checklist

  • Development Plan Prompts

  • Optional 15-Minute Call to Review Your Results

We’ll send your copy straight to your inbox - no spam, no pressure.

Trusted by Frontline-Focused Organisations

Keyturn has supported leadership development for over 35 years.
We specialise in first-line and operational managers — those doing the real work every day.

If you want to turn stressed supervisors into confident leaders, start with this toolkit.

Questions? Let’s talk.
01788 815500
enq@keyturn.co.uk

Testimonials

  • “We have been using Keyturn for several years and have always been very impressed with the quality of training and the trainers themselves. They always take the time to understand our needs as a business and tailor the courses accordingly, we have always had good feedback from the individuals attending the courses and can see how they add value to both the individual and the business.”

    Carly Young
    HR Specialist, Santa Maria UK Ltd

  • “Jackson Civil Engineering has been using Keyturn Training for just under five years, working with our Industrial Placements and Graduates as they start on their professional working careers. I find the instructor, Brian Trott, to be extremely knowledgeable and engaging making the material easy to understand and apply in real world situations. The course content is always well organised and comprehensive, covering all the necessary topics in a clear and concise manner. The small class sizes allow for personalised attention and feedback creating a collaborative learning environment. I'm very grateful for the positive impact this training has had on the professional development of our engineers as they continue with their careers.”

    Jackson Civil Engineering

  • “We have worked with Keyturn for just over 10 years and always found them to be professional whilst also building solid, trusting relationships with our business. They have the perfect balance!  

    The Keyturn team have made genuine effort to gain a sound understanding of our business and they appreciate that it’s necessary to tweak standard programs to better fit with a business. They have been incredibly agile and even developed some bespoke training solutions for our business, which has been highly valuable.  

    Whether it’s a bespoke training or training from their vast catalogue their trainers never fail to deliver engaging and relevant sessions. Their professional and passionate approach makes them easy to work with and the feedback from the business is always excellent. We are looking forward to continuing with them in the future.”

    AVL

  • “Keyturn has consistently delivered a professional, high quality service to use through our supervisory and management programme.  We receive excellent feedback from delegates and often get requests from individuals wanting to participate on future courses.  The ability of the trainers to make the programme practical, relevant and enjoyable is particularly important and encourages the transfer of learning back into the workplace.”

    Jill Wootton
    Galliford Try Service

  • “It’s always been a great pleasure to work with Keyturn for their professionalism, structure and general understanding of what is required.

    The detail from planning stage to course notes and evaluation forms is always carefully thought out and the knowledge and competence of the tutors is first-class!”

    Hilary Evans
    Senior HR Manager