Essential Management Skills

essential management skills

To book online click here, to book direct with Keyturn please contact Cheryl on 01788 815500 or email

The ‘Essential Management Skills’ open programme is endorsed by the Institute of Leadership and Management (ILM).  If participants choose to take the ILM endorsed option they will receive a year’s student membership with ILM, which includes relevant articles and videos on key management and leadership skills.

Who is it for?

The two day ‘Essential Management Skills’ workshop provides a solid foundation for those in their first management/supervisor/team leader role, or about to move into one.  Others who have little experience in management and/or have had no recent opportunity to review and develop their management skills will also find the workshop of great benefit.

What will it cover?

During this workshop, participants will develop an understanding of the core skills which will enable them to manage and work with team members.

Participants will focus on self-management skills to enable them to become more effective in their own use of time in order to have more time to lead others.

Participants will also focus on understanding how to adopt different leadership approaches in different situations, and consider the tools required to achieve the best performance from other team members.

There will be opportunity to practice various core skills during the workshop.

Programme content:

  • Understanding the key areas and responsibilities of a manager i.e. planning, organising, controlling & supporting
  • The skills, abilities, attitudes and qualities needed in a manager
  • Overview of the twelve core principles of making best use of your time
  • Understanding the importance of S.M.A.R.T.  objectives/targets/KPIs
  • Being EFFECTIVE as well as EFFICIENT – prioritising, planning & scheduling
  • Key stages to making decisions
  • How to challenge/avoid tasks which are a potential waste of time
  • Understanding when / when not to call a meeting
  • Planning a meeting and understanding the different roles
  • Understanding aggressive, submissive & assertive behaviour
  • How to say difficult things assertively
  • How to handle emotional situations
  • Communicating clearly and managing the different personalities
  • Handling people to avoid conflict
  • Effective questioning & listening skills
  • Understanding the stages of team development
  • The characteristics of a successful team
  • Different styles of leading a team and adopting an appropriate style to the situation
  • Understanding how to motivate others (and avoid demotivating them)
  • Essential feedback skills  for providing acceptable praise or constructive criticism
  • The benefits and key steps in delegating tasks

Dates available:

Timings: 2 day workshop – 9.00am to 4.30pm (both days)

Venue: Dunchurch Park Hotel, Rugby Road, Dunchurch, Warwickshire, CV22 6QW

Cost: £630 + VAT per person

To book online click here, to book direct with Keyturn please contact Cheryl on 01788 815500 or email